SHIPPING INFORMATION

DELIVERY METHOD 

TIMES

PRICE


DHL UK DELIVERY 

1-3 DAYS 

FREE

FREE


INTERNATIONAL DHL EXPRESS 

3-10 DAYS 

£50 

(Includes all shipping, taxes and duties)

DELIVERY 

When Will I Receive My Order ?


You will receive a tracking code via email which you can access your estimated delivery time.  All orders are shipped with various shipping partner options at the checkout. orders are delivered Monday to Friday between 9am and 5pm. A signature is required upon all deliveries. 

Can I Track My Order ?

All orders use a trackable service, you can track your order via the tracking number in the order through the dispatch email or by clicking the track my order button. 

Do I Have To Pay Duty And Import Charges ?

All taxes and duties are included In the cost of your order, so you won’t need to pay any additional fees. 


RETURNS

Can I Exchange My Order ?


In the unlikely event that you are not happy with the size or colour of your purchase, you are welcome to exchange  your order within 30 days. We offer free returns in the UK, simply contact our team for your return label. 

In What Packaging Will My Goods Be Delivered ?

All Vaas products will be delivered in our luxury signature packaging, which ensures protection of your product in transit. 


How Do I Return An Item For A Refund ?

If in the unlikely case you are not happy with your order, you may return your order within 30 days. Once we have received your return we will refund you within 14 days.


To make a return you need to contact our team by going to contact us 


Have You Received My Return ?

Don’t worry once we receive your order your receive a email notification. Please allow up to 20 days to process this. 

NEED SUPPORT ?